I completed my BA, and most of my first Masters Degree on discharge from the Army in 1981. (Public Administration) I finally obtained my second as an MBA in Management in 1995. I've been involved in building or managing business operations all my life. I managed my first kitchen at the age of 15. I write business plans. I train sales people. I provide remote training/management by webinar and VoIP conferencing. I have a number of areas I consider myself expert in, including Event Marketing and Promotions, Telemarketing Operations, and Start-up operations.